What We Collect and Why It Matters
When you open an account with us, we collect the information needed to run your account — your registered name, contact details, and the payment method you link, whether that is DANA, OVO, or GoPay. We use this data to process your deposits and withdrawals, verify
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your identity when you request account changes, and keep your session secure across devices. We do not sell your personal data to third parties. Transaction records tied to your DANA, OVO, or GoPay wallet are retained for the period required by applicable financial regulations and then
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deleted on schedule. If you access the lobby from a mobile browser in Jakarta or Surabaya, your device type and session token are logged temporarily to maintain continuity — not to build a marketing profile. Data processing on this platform is subject to applicable local law,
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and access to certain features depends on your eligible region. We apply SSL encryption across all data in transit, and account credentials are stored in hashed form — never in plain text. You have the right to request a copy of your data, ask us to
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correct inaccuracies, or submit a deletion request through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.